Returns & Exchanges
At BOA, we want you to be completely satisfied with your purchase, which is why we offer a seamless 30-day return policy for all unworn apparel. If your new fashion piece isn't the perfect fit, we are here to help with a quick exchange or a full refund.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to send back.
- 2.Prepare the Package
Securely pack your items in their original packaging with all BOA tags attached to ensure the return is accepted.
- 3.Attach Shipping Label
Download and print the prepaid shipping label provided by our portal and affix it clearly to the outside of your parcel.
- 4.Drop Off and Track
Hand your package to any authorized carrier location and keep your tracking receipt; we will process your refund within 5-7 business days of receipt.